Host/Hostess - Full-Time, Evenings

Texas Health Resources•Dallas, TX

12d•Onsite

About The Position

The Host/Hostess position is a full-time role within the Food and Nutrition Services Department at Texas Health Dallas. This department operates in a fast-paced environment, serving an average of 450 patients per meal. The team is diverse and inclusive, focusing on exceptional patient care, working together to serve patients with graciousness and courtesy. Texas Health Dallas is an 875-bed, Magnet-designated, full-service hospital serving the Dallas community since 1966, specializing in various medical services and recognized for its excellence in stroke care, trauma, and cardiac services.

Requirements

6 Months experience in a food service position or applicable customer service experience.
FHC - Food Handlers Certificate 30 Days Req

Nice To Haves

H.S. Diploma or Equivalent Pref
Restaurant or Healthcare experience and prior supervisory/leadership experience pref

Responsibilities

Serve patient meals, assist with set up and prepare snacks accurately and timely according to procedures.
Returns to the patient room within a reasonable period of time to pick up dirty tray and to confirm satisfaction with the patient.
Comply with hand hygiene, patient identification, and personal protective equipment (PPE) requirements.
Utilizes basic diet therapy training to assist patients in selecting correct menu items as needed.
Maintains food safety requirements according to HACCP and department standards in the performance of all duties.
Maintains clean and orderly work area, ensuring compliance with health department and facility requirements.
Monitor, prepare, and deliver floor stock to designated units according to FIFO and check for expired product and/or prohibited food items.
Check and log refrigerator/freezer temperatures on the nursing units.
Demonstrate excellent customer service skills at point of service and in resolution of complaints/concerns/ questions.
Performs other job duties as assigned by supervisor/manager.