Host/Hostess - AM Shift

Horseshoe Bay Resort • City of Syracuse, NY

1d • Onsite

About The Position

We are looking for our next great team member to join us as a part-time Host or
Hostess in our fine dining restaurant 11 Waters. We are committed to providing
you with: 

Highly competitive wages 
An exceptional benefit plan for eligible associates & your family members 
401K matching program for eligible associates 
Flexible scheduling to allow you to focus on what is important to you 
Discounts with our Crescent managed properties in North America for you &
your family members 
Additional hotel discounts with Marriott International brand hotels 
Free Parking 
Free Meal during your shift 
Quarterly employee appreciation events to celebrate all your hard work! 

Marriott Syracuse Downtown seeks part-time Host/Hostess to greet and escort
guests to tables in the restaurant, maintaining a courteous and efficient
operation of the dining room to ensure guest satisfaction. 

Here is what you will be doing each day as a Host/Hostess: 

Meet and greet guests as they arrive, offer choice of seating, then escort
them to their table and present menu.
Receive records and make any necessary arrangements for reservations and
special functions in the restaurant.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.

Does this sound like you? 

We are looking for a Host/Hostess who possess a self-starting personality with
an even disposition and can maintain a professional appearance and manner at all
times. You can communicate well with guests and are willing to “pitch-in” and
help co- workers with their job duties and be a team player. You have the
ability to comprehend guest requests, memos, reservations, promotional
materials, event orders and similar written materials. You will learn to
remember, recite and promote the variety of menu items. You are able to move
throughout a crowded room to seat guests.  You are able to effectively deal with
customer complaints and concerns in a friendly and positive manner.  This
involves listening to the nature of the concern, demonstrating empathy with the
customer and providing positive and proactive solutions. You understand &
believe that every Crescent associate is a guest relations ambassador, every
working minute of every day.

At Crescent Hotels & Resorts we strive to create a great place to work where
associates at all levels of our organization are respected for their
differences, just like the guests and owners we serve.  That’s why we are
dedicated to creating an environment that facilitates open and honest
conversations about race, equity, diversity, and inclusion.  By examining our
own beliefs and behaviors, we can create change through training, recruiting,
and promoting diverse talent to strengthen our culture.

Requirements

• Host/Hostess who possess a self-starting personality with an even disposition and can maintain a professional appearance and manner at all times.
• You can communicate well with guests and are willing to “pitch-in” and help co- workers with their job duties and be a team player.
• You have the ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
• You will learn to remember, recite and promote the variety of menu items.
• You are able to move throughout a crowded room to seat guests.
• You are able to effectively deal with customer complaints and concerns in a friendly and positive manner.
• This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• You understand & believe that every Crescent associate is a guest relations ambassador, every working minute of every day.
• Flexible availability for morning and/or afternoon shift required

Nice To Haves

• Experience working in a restaurant setting highly preferred

Responsibilities

• Meet and greet guests as they arrive, offer choice of seating, then escort them to their table and present menu.
• Receive records and make any necessary arrangements for reservations and special functions in the restaurant.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job-related duties as assigned.

Benefits

• Highly competitive wages
• An exceptional benefit plan for eligible associates & your family members
• 401K matching program for eligible associates
• Flexible scheduling to allow you to focus on what is important to you
• Discounts with our Crescent managed properties in North America for you & your family members
• Additional hotel discounts with Marriott International brand hotels
• Free Parking
• Free Meal during your shift
• Quarterly employee appreciation events to celebrate all your hard work!

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed