Host/Hostess - Ocean Restaurant at The Cape Arundel Inn & Resort
About The Position
Ocean Restaurant at the historic Cape Arundel Inn & Resort is seeking a part-time host/hostess to join their food and beverage team! Ocean offers elegant New England dining with panoramic views of the Atlantic, bringing locally caught seafood and inspiration from Southern France and the Mediterranean to the forefront of this upscale dining destination at the center of Cape Arundel Inn & Resort. The restaurant provides diners with a luxurious dining experience through a three or four-course prix-fixe menu and frequent themed dinners. The highly celebrated Cape Arundel Inn & Resort offers accommodations across multiple settings along the coast - the Main House, Ivy Cottage, and Cape Clubhouse. Guests may enjoy elevated resort amenities including spa services from Hidden Pond Tree Spa, the Clubhouse Pool, game room, live music, curated retail pop-ups and guest collaborations, morning yoga and fitness, and more.
Requirements
- Detail-oriented individual
- Excellent communication skills
- Strong planning and problem-solving skills
- Ability to stay organized and multi-task in a very busy setting
Responsibilities
- Ensuring guests are greeted immediately and guest needs are responded to quickly
- Properly booking the restaurant (using the Open Table System) to maximize the number of guests received
- Maintaining a consistent flow of guests' orders to the kitchen while ensuring guests are satisfied
- Answering incoming telephone calls and reservation email correspondence
- Greeting/directing hotel guests/staff and/or the general public
- Monitors and maintains acceptable guest turn times
- Oversee and manage all nightly bookings through OpenTable reservations system
- Engaging in clear, consistent communications with leadership and restaurant staff on a frequent basis
- Be cordial with and engage with guests enjoying lobby space
- Tend to guests seated at outdoor spaces to ensure their needs are met
- Clear used dishware and glasses as needed
- Assist servers and leadership in completing a smooth shift including helping with side work, cleaning, and being proactive with shift time
- Prioritize, delegate and respond in a timely fashion
- Work quickly under pressure while maintaining hospitality
- Any other duties assigned by the manager on duty
- Be on feet for the entire length of shift
Benefits
- Employer-subsidized medical, dental, and vision insurance
- Company-funded $25K in complimentary life insurance and $1K/mo. in disability
- Optional Disability, Life and AD&D, Critical Illness, and Accident Insurance options
- Additional Health & Wellness benefits including prescription and gym membership discounts
- Generous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accruals
- Flexible and understanding work-life equality
- Family Matters Program of 3+ months paid parental leave for new parents
- 401k employer match, up to 4% of salary
- Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments
- Discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations
- Food and Beverage discount of 50% Off at EOS Hospitality portfolio locations
- Gold Card annual complimentary restaurant allowance for managers
- Discounted lodging rates from New England Inn & Resort Association partners
- Pathways for growth and professional development including training and tuition reimbursement
- Relocation assistance to temporary employer housing
- Incentive opportunities for both hourly and managerial roles
- Supportive, open workplace culture
- Company-funded Employee Assistance Program for life and mental health resources
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
