Host-Hostess-250

Crescent Careers • Las Vegas, NV

5d • Onsite

About The Position

The Host/Hostess is responsible for greeting guests, managing reservations, and ensuring a positive dining experience. This role involves maintaining the dining room's setup, coordinating communication between shifts, and handling guest inquiries and concerns with professionalism and courtesy. The position requires a self-starting individual with excellent communication and interpersonal skills, a commitment to teamwork, and the ability to adapt to changing work environments and procedures.

Requirements

• Ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Ability to communicate well with guests.
• Willingness to assist coworkers and be a team player.
• Ability to comprehend guest requests, memos, reservations, promotional materials, event orders, and similar written materials.
• Ability to remember, recite, and promote menu items.
• Ability to move throughout a crowded room to seat guests.
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner.
• Ability to establish and maintain effective working relationships with associates, customers, and patrons.
• Adhere to hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and reporting safety hazards and concerns.

Nice To Haves

• Listening to the nature of the concern, demonstrating empathy with the customer, and providing positive and proactive solutions.
• Adaptability to change in work area and hotel procedures.
• Willingness to learn new skills and/or improve existing ones.
• Ability to solve routine problems that occur on the job.
• Asking for help whenever not sure how to do something.

Responsibilities

• Greet guests as they arrive, offer seating choices, escort them to their table, and present the menu.
• Maintain and update the log book for inter-shift communication.
• Ensure the dining room is properly set up.
• Receive and manage reservations and arrangements for special functions.
• Comply with attendance rules and be available to work regularly.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed