Host /Hostess | Rec Pier | Part-time

Montage Hotels & Resorts•Baltimore, MD

22h•Onsite

About The Position

At Pendry, It’s All Because of YOU! Host / Hostess Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Pendry, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities and have fun while crafting lasting, cherished moments for our guests. Working at Pendry is more than a job; it’s a way of life. Don’t just imagine the possibility—join us.

Requirements

Ability to work a flexible schedule including weekends and holidays
Ability to collaborate in a team environment
Basic computer skills
Verbal and written communication skills
Grasping, holding, sitting, walking, repetitive motions, bending over
Ability to stand and exercise mobility for extended periods of time during your scheduled shift
Ability to lift and carry up to 50 pounds regularly and for extended periods during the shift
Ability to push and pull carts and equipment weighing up to 100 pounds on a semi - regular basis

Nice To Haves

Luxury hotel experience, a plus
You enjoy assisting with food and beverage steps of service
You are passionate about providing exceptional guest service and creating memorable moments
You are open to learning, developing, and growing both yourself, personally, and helping others do the same
You are trustworthy and have integrity

Responsibilities

Primarily greet and welcome guests in a positive and professional manner
Manage reservations and seating arrangements to ensure efficient use of dining space and minimize wait times.
Escort guests to their tables and provide menus, ensuring that they are seated in a timely and courteous manner.
Handle guest inquiries, concerns, and special requests in a professional and efficient manner
Managing reservations including new reservations, confirmations, cancelations and updating seating charts
Work as a team and effectively communicating with management, bartenders, and service staff
Deliver on guests’ expectations and have the desire to create WOW moments
Perform additional duties as assigned that may be outside of the normal scope of duties based on business needs