Host-Hostess-250

Horseshoe Bay Resort • Las Vegas, NV

2d

About The Position

1. Meet and greet guests as they arrive, offer choice of seating, then escort
them to their table and present menu.

2. Read, maintain and make daily entries in the log book to coordinate
communication between shifts and management.

3. Maintain proper set-up of dining room.

4. Receive records and make any necessary arrangements for reservations and
special functions in the restaurant.

5. Comply with attendance rules and be available to work on a regular basis.

6. Perform any other job related duties as assigned.

Requirements

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
• Ability to comprehend guest requests, memos, reservations, promotional materials, event orders and similar written materials.
• Ability to remember, recite and promote the variety of menu items.
• Ability to move throughout a crowded room to seat guests.
• Ability to effectively deal with customer complaints and concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
• Ability to establish and maintain effective working relationships with associates, customers and patrons.

Responsibilities

• Meet and greet guests, offer seating choices, escort them to tables, and present menus.
• Maintain and make daily entries in the log book for communication between shifts and management.
• Maintain proper set-up of the dining room.
• Receive records and make arrangements for reservations and special functions.
• Comply with attendance rules and be available to work regularly.
• Perform other job-related duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees