Venue 5 Host/Hostess Pool - Mii amo
About The Position
Mii amo is seeking an outgoing, energetic, passionate, and authentic individual to join their team as a Host/Hostess. The role involves creating and delivering personalized extraordinary experiences for guests and team members in a fast-paced, collaborative, inclusive, and engaging culture with stunning views. The Host/Hostess will greet, register, and seat guests on the pool deck, answer the telephone, and take reservations professionally and courteously. Occasional back-server duties, such as refilling water, may be required. This position is eligible for spa gratuities after the probationary period.
Requirements
- Must work well with or without direct supervision.
- Must be neat and well groomed at all times.
- Must be flexible, self-motivated, positive, and have a professional attitude towards guests, co-workers, and management.
- Must maintain current food handler’s certification.
- Prior host experience desired.
- English skills necessary to communicate with guests.
- Excellent communication skills.
- Computer skills helpful.
Nice To Haves
- Prior host experience
- Computer skills
Responsibilities
- Greet, register, and seat guests on the pool deck.
- Answer telephone and take reservations in a professional and courteous manner.
- Occasionally back server by refilling water.
- Arrive at scheduled start time in appropriate uniform and ready for work.
- Ensure uniform is neat and pressed.
- Collect and set up necessary equipment to perform job.
- Make floor plans.
- Complete all opening and closing side work duties.
- Seat/escort guests on the pool deck.
- Make reservations for guests in a proficient and professional manner.
- Know basic items on all menus and beverage lists.
- Keep workstation clean at all times.
- Read all memos.
- Operate OpenTable in a proficient manner.
- Maintain a positive and professional attitude towards guests and co-workers.
- Report to Restaurant Manager before ending work shift.
- Act as an ambassador of Mii amo and Enchantment by speaking positively of the Resorts at all times.
- Foster a work environment of teamwork and mutual service by assisting co-workers and other departments as necessary to ensure guest satisfaction.
- Know resort layout.
- Work efficiently and as a team.
- Perform other duties as assigned.
Benefits
- Spa gratuities after the probationary period
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
