Host/Hostess, Little Palm

Makeready LLC•Charleston, SC

13h•Onsite

About The Position

The Ryder is a boutique hotel with a pool, coffee bar, and tropical bar, designed for independent, fun-loving, and creatively curious individuals. We are seeking a warm, organized, quick-thinking, and positive host who excels at handling unexpected situations. This individual should be naturally friendly, go the extra mile to ensure guest satisfaction, and be responsible for taking and confirming reservations, seating guests, answering inquiries, and communicating effectively with front-of-house staff and leadership to ensure an exceptional dining experience.

Requirements

Prior experience in a restaurant highly preferred
Approachable and personable personality
Ability to be patient with guests' requests

Responsibilities

Welcome guests in a warm and friendly manner always adhering to service standards
Monitor guests' seating, always planning 2 steps ahead, ascertaining both guests’ and restaurants’ needs to maximize service flow
Use and accurately maintain restaurant reservation system - including but not limited to proper table status, rotations, cover counts, and guest notes.
Respond to guest inquiries and requests in a timely, friendly, and efficient manner
Performs opening and closing duties, as needed
Maintain a neat, organized and crisp environment
Maintain a professional appearance and demeanor, contributing to overall ambiance & presentation of the restaurant