HOST/HOSTESS (FULL TIME)
About The Position
Responsible for seating residents in the dining room. Handles customer service situations as they arise. The ideal candidate will greet and direct guests warmly, help create an enjoyable dining experience, and promote a safe, clean, and neat environment. This role requires exceptional communication skills, flexibility, patience, and an interest in people. The position also involves maintaining sensitivity and confidentiality, supervising dining room activities to ensure proper customer service and sanitation, assisting with training, overseeing dining room closing procedures, demonstrating knowledge of emergency procedures, and assisting with service including occasional bussing and food service. May operate various equipment and collaborate with other departments for job duties and special events.
Requirements
- Previous 2 years of customer service, hospitality, runner, busser or host experience preferred.
- Open availability required; days and hours may vary.
- Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.
Nice To Haves
- Previous 2 years of customer service, hospitality, runner, busser or host experience.
Responsibilities
- Promptly and warmly greets and directs guests to their tables based on availability or desired seating arrangements.
- Helps create an overall enjoyable dining experience and promotes a safe, clean and neat environment for guests and other associates.
- Exhibits exceptional communications skills. Gets along well with others, demonstrates flexibility and patience; possesses an interest in people.
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed.
- Helps train new food-service team members.
- Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed.
- Demonstrates knowledge of emergency safety procedures and helps evacuate guests to safety in the event of fire or other emergency.
- Assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards.
- May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
- Works with staff of other departments to perform job duties and during special events or functions.
- Performs other duties as assigned.
Benefits
- Free meals
- Uniforms
- Laundering service available at select locations
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
