Fine Dining -Host/Hostess- Calusso

Pier Sixty Six • Fort Lauderdale, FL

1d • Onsite

About The Position

South Florida’s beacon of hospitality, Pier Sixty-Six Resort, has returned to Fort Lauderdale. The resort is a 32-acre waterfront enclave featuring 325 guest rooms, suites, and villas, 91 Private Resort Residences, 12 restaurants and lounges, a spa, curated pool options, and a waterfront promenade. The Resort employs over 600 Team Members dedicated to creating memorable experiences and stellar service. Pier Sixty-Six aims to foster a caring culture with state-of-the-art facilities, a first-class employee dining room, and a focus on individual welfare and wellbeing. We are seeking a well-rounded and seasoned Fine Dining Host/Hostess to join our team. The ideal candidate will be friendly, outgoing, and possess fine dining experience. As the first point of contact for guests, you will provide a warm welcome and ensure their dining experience begins positively. This role is perfect for someone who thrives in a fast-paced environment and is passionate about delivering exceptional customer service. Reporting to the outlet General Manager, the Hostess/Host will support and provide excellent service at our new fine dining signature restaurant, a high-volume establishment requiring a passion for personalized service and guest engagement in a dynamic environment offering luxury products and services.

Requirements

• Energetic, enthusiastic, and motivated individual
• Must be able to speak, comprehend, read, and write English
• Must have effective communication skills
• Ability to implement and uphold service standards
• Ability to prioritize and organize work assignments
• Ability to interact with all associates and guests of the resort
• Ability to work well in stressful, high-pressure situations
• Must be able to stand or walk for extended periods of time

Nice To Haves

• High School Diploma or GED recommended
• Some College experience or Degree recommended
• Bilingual language preferred
• Previous hostess experience in a professional setting is preferred

Responsibilities

• Greet guests with a friendly and welcoming demeanor upon arrival
• Escort guests to their tables and provide menus
• Assist in seating Members and guests according to seating chart or guest preferences
• Manage waitlist during peak hours and provide accurate wait time estimates
• Answer phone calls and take reservations or provide information as needed
• Maintain cleanliness and organization of the host/host station and dining area
• Handle guest inquiries, complaints, or special requests with professionalism and efficiency
• Adhere to departmental policies and procedures
• Effectively communicate with peers, management, line, and front-of-the-house employees
• Practice effective listening: (seek to understand)
• Perform related duties as required
• Be responsible for the cleanliness of the immediate work area as well as the general property
• Adhere to proper grooming, dress and uniform standards as set forth by Resort policy
• Be courteous to all guests and coworkers
• Maintain behavior consistent with sexual harassment/hostile work environment policy dictated in the Employee Handbook
• Maintain complete knowledge of all outlet offerings and resort information.

Benefits

• Group medical, dental, vision, life, and disability benefits
• Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
• An employee assistance program
• Paid time off/sick time
• Participation in a 401(k) plan with a company match
• Complimentary team member meals
• Complimentary room nights at CoralTree Hospitality managed properties

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED