Host/Hostess

GTA-IB Management LLC•Palm Harbor, FL
•Onsite

About The Position

Responsible for the positive experience of guests through effective greeting upon arrival and a proper thank you upon departure.

Requirements

  • Must be able to speak, read, write and understand English.
  • Must be able to read and write to facilitate the communication process.
  • Requires good communication skills, both verbal and written.
  • Knowledge of appropriate table settings and service ware.
  • Knowledge of all menu items, prices and general service procedures.
  • Must possess basic computational ability.

Nice To Haves

  • High School Diploma or equivalent general education degree (GED).

Responsibilities

  • Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following and enforcing check issue procedures.
  • Assign opening and/or closing side duties. Supervise side work and ensure completed lists of set ups of all stations before departure of service staff.
  • Handle reservation book, take incoming telephone calls, note reservations and special requests by guests.
  • Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests and general clerical/cashier duties.
  • Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards.
  • Additional duties as necessary and assigned
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