Host/Hostess - The Press Room at the AC Hotel Downtown

AC Hotels•Greenville, SC

30d•Onsite

About The Position

The Press Room at the AC Hotel by Marriott Greenville Downtown is seeking Hosts/Hostesses. The purpose of the Host/Hostess is to greet guests with warm hospitality and ensure smooth operation, so the guests receive a high level of service from all restaurant associates.

Requirements

High school diploma or general education degree or equivalent combination of education and experience preferred.
Strong menu knowledge about the offerings in the restaurant(s).
Be flexible, reliable and available for scheduling due to business demands.

Responsibilities

Greet and seat guests with a friendly attitude.
Present guests with clean menus.
Seat all stations equitably, assuring equal distribution of parties.
Keep the reception area clean and neat.
Know locations of all outlets and services.
Answer the phone properly and promptly, giving the name of the restaurant and identifying self.
Be familiar with menu items and daily specials, including basic knowledge of food and ingredients.
Assist guests in finding rooms, conference rooms, meeting rooms, and banquets when necessary.
Know what is happening on property in order to assist guests as needed.
Assure smooth transition at shift change, remaining on duty until relief is present.
Collect and inspect all menus, discarding worn ones and replacing them.
Keep the Reservation Book up to date and accurate at all times.
Be responsible for the use of a bank when needed.
Be flexible, reliable, and available for scheduling due to business demands.
Assist with bussing tables, pouring water, and resetting tables as needed.
Assist managers as necessary with light administrative responsibilities.