PM, Weekends, Chalkboard Restaurant, Ambassador Hotel Tulsa

Coury Hospitality•Tulsa, OK

1d•Onsite

About The Position

At Ambassador Hotel Tulsa, Autograph Collection, we combine timeless luxury with modern comfort to create a hospitality experience unlike any other. Situated in the heart of midtown Tulsa, our boutique hotel is known for its refined elegance, impeccable service, and warm atmosphere. Curators enjoy working in a hotel that features 55 beautifully designed guest rooms, the highly acclaimed Chalkboard Restaurant, and sophisticated event spaces perfect for intimate gatherings. With a strong emphasis on personalized service and attention to detail, a career at the Ambassador Tulsa means joining a team dedicated to excellence and hospitality at its finest.

Requirements

High school diploma or equivalent preferred.
Must meet all applicable state and local age requirements.
Must obtain and maintain any required food handler certifications.
Strong communication, organizational, and guest service skills.
Ability to multitask while maintaining professionalism and attention to detail.
Ability to work independently while contributing to a collaborative team environment.
Ability to work flexible hours, including evenings, weekends, and holidays based on business needs.

Nice To Haves

Previous restaurant, hotel, fine dining, or hospitality experience preferred.
Luxury, boutique hotel, or upscale restaurant experience preferred.
Experience using restaurant reservation platforms such as OpenTable, SevenRooms, or similar systems preferred.
Bilingual English/Spanish communication skills preferred, but not required.

Responsibilities

Managing reservations, waitlists, walk-in guests, and seating assignments to ensure efficient dining room flow and outstanding guest experiences.
Using reservation systems to coordinate guest arrivals while maintaining accurate guest information and special requests.
Recognizing VIPs, returning guests, and special occasions while personalizing each dining experience.
Communicating wait times clearly and professionally while keeping guests informed and comfortable.
Escorting guests to their tables with confidence while presenting menus and introducing their Server.
Partnering with Servers, Bartenders, Culinary, and Leadership to coordinate seating, pacing, and overall dining room operations.
Communicating guest preferences, allergies, dietary restrictions, and special celebrations to the service team.
Maintaining a polished, organized, and welcoming host stand, entrance, and lobby area.
Responding thoughtfully to guest questions and service opportunities while escalating concerns when appropriate.
Creating memorable farewells by sincerely thanking guests and inviting them to return.
Taking pride in creating an atmosphere where every guest feels genuinely welcomed from arrival to departure.