Host/Hostess at The Pool Cafe

Troon • Bonita Springs, FL

1d • Onsite

About The Position

Bonita National Golf & Country Club is seeking a driven individual to join their team as a Full-Time Host/Hostess at The Pool Cafe. This role is ideal for someone eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. As part of Troon, you will contribute to a global leader in golf and community management. The ideal candidates are organized, customer service-centric, and possess strong communication and interpersonal skills. Hosts & Hostesses are responsible for greeting and seating guests, ensuring friendly, attentive, and efficient service. Beginners are welcome, though a few months of experience is preferred but not required. Flexible schedules with availability to work weekends and holidays are ideal. The team has implemented strong safety protocols to ensure a safe environment for staff and patrons.

Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
• Ability to read and speak English may be required in order to perform the duties of the job
• Must complete Alcohol Awareness Training
• Knowledge of Microsoft Office applications
• Knowledge of point of sales (POS) system

Nice To Haves

• At least a few months experience is preferred

Responsibilities

• Welcomes each guest with a friendly greeting and escorts to their assigned table
• Seats guests in station rotation while maintaining guest lists and following/enforcing check issue procedures
• Assigns opening and/or closing side duties and supervises side work; ensures completed set ups of all stations before service staff departure
• Assists with side work and/or assisting service staff with bussing tables, taking cocktail orders, etc.
• Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests
• Retains knowledge of all menu items, prices and general service procedures
• Responsible for standards of appearance and cleanliness in all service areas
• Remains visible on dining room floor and is easily accessible to guests, staff and management
• Checks all tables before service to ensure proper settings
• Communicates guest requests and concerns to the department manager
• Incorporates safe work practices in job performance
• Regular and reliable attendance
• Performs other duties as required by supervisor

Benefits

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation – Eligibility for Bonuses, Commissions, Service Charge, Employee Meals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED