Host/Hostess at The Pool Cafe

BallenIsles Country Club • Bonita Springs, FL

1d • Onsite

About The Position

Bonita National Golf & Country Club is seeking a Full-Time Host/Hostess at The Pool Cafe. This role is ideal for a driven individual eager to learn, contribute, and grow within a fast-paced hospitality-focused property organization. The ideal candidate is organized, customer service-centric, and possesses strong communication and interpersonal skills. Hosts & Hostesses are responsible for receiving and seating guests at the restaurant facility, ensuring friendly, attentive, and efficient service. Beginners are welcome, though some experience is preferred. Flexible schedules with availability to work weekends and holidays are required.

Requirements

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
• Ability to read and speak English may be required in order to perform the duties of the job
• Must complete Alcohol Awareness Training
• Knowledge of Microsoft Office applications
• Knowledge of point of sales (POS) system

Nice To Haves

• At least a few months experience is preferred

Responsibilities

• Welcomes each guest with a friendly greeting and escorts to their assigned table
• Seats guests in station rotation while maintaining guest lists and following/enforcing check issue procedures
• Assigns opening and/or closing side duties and supervises side work; ensures completed set ups of all stations before service staff departure
• Assists with side work and/or assisting service staff with bussing tables, taking cocktail orders, etc.
• Maintains reservation book, takes incoming telephone calls, notes reservations and special requests by guests
• Retains knowledge of all menu items, prices and general service procedures
• Responsible for standards of appearance and cleanliness in all service areas
• Remains visible on dining room floor and is easily accessible to guests, staff and management
• Checks all tables before service to ensure proper settings
• Communicates guest requests and concerns to the department manager
• Incorporates safe work practices in job performance
• Regular and reliable attendance
• Performs other duties as required by supervisor

Benefits

• Healthcare Benefits – Medical, Dental, and Vision coverage
• Retirement Benefits – 401(k) with employer match (19 years of age and older)
• Time Off – Paid time off (PTO) and leaves of absence, in accordance with applicable law and eligibility criteria
• Additional Compensation – Eligibility for Bonuses, Commissions, Service Charge, Employee Meals

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED