Host/Hostess (Part Time)
About The Position
We are hiring immediately for a part time HOST/HOSTESS position. This role is responsible for seating guests in the dining room and handling customer service situations as they arise. The position contributes to an enjoyable dining experience by maintaining a safe, clean, and neat environment. The role requires exceptional communication skills, the ability to get along well with others, flexibility, patience, and an interest in people. Sensitivity and confidentiality regarding personal or medical information is important. The Host/Hostess will also supervise dining room associates to ensure proper customer service, food handling, and sanitation procedures are followed, assist with training new team members, and supervise the closing of the dining room, ensuring side work and station setup are completed. Knowledge of emergency safety procedures and assistance during evacuations is also a responsibility. Occasional bussing and food service may be required, along with operating various equipment. Collaboration with other departments for job duties and special events is expected. This position is part of a team that values diversity of thought and inclusion.
Requirements
- Previous customer service experience preferred.
Nice To Haves
- Exceptional communications skills.
- Gets along well with others, demonstrates flexibility and patience; possesses an interest in people.
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Demonstrates knowledge of emergency safety procedures.
Responsibilities
- Greets and directs guests to their tables based on availability or desired seating arrangements.
- Helps create an overall enjoyable dining experience.
- Promotes a safe, clean and neat environment for guests and other associates.
- Exhibits exceptional communications skills.
- Gets along well with others, demonstrates flexibility and patience; possesses an interest in people.
- Maintains a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
- Supervises the activities of food-service associates in the dining room to ensure proper customer service, food handling and sanitation procedures are followed.
- Helps train new food-service team members.
- Supervises the closing of the assigned dining room; ensures side work and station setup is properly completed.
- Demonstrates knowledge of emergency safety procedures and helps evacuate guests to safety in the event of fire or other emergency.
- Assists with service, including occasional bussing and food service, while maintaining safe food handling and sanitation standards.
- May be asked to operate equipment, including but not limited to fire extinguishers, telephones, iced tea/soda machines, soup wells and coffee machines.
- Works with staff of other departments to perform job duties and during special events or functions.
- Performs other duties as assigned.
Benefits
- Discounted parking
- Cap Metro passes
- Duty meals
- Free meals
- Uniforms
- Laundering service available at select locations
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
