Host/Hostess

Colonial Williamsburg Foundation•Williamsburg, VA

About The Position

The Host/Hostess assists in greeting and seating guests in a hospitable manner and maintaining a waiting list in a five-star dining environment. The position requires working up to 40 hours per week during probationary status. Upon completion of the probationary period, the employee could become benefit eligible.

Requirements

  • Six months to one year of food service or restaurant experience.
  • Demonstrated excellent public contact skills.
  • Must be available to work all shifts, including days, nights, weekends, and holidays.
  • Ability to interact effectively with guests, employees, and supervisors.
  • Ability to maintain the stated workplace expectations and standards.

Nice To Haves

  • Previous host/hostess experience in a five-star restaurant.
  • Previous OpenTable experience.

Responsibilities

  • Greet and welcome guests with five-star hospitality and courtesy standards.
  • Oversee seating and server rotation when seating guests.
  • Verify and make reservations via OpenTable.
  • Maintain a waiting list when necessary.
  • Perform other duties as required to exceed guests’ expectations in a five-star dining environment.
  • Maintain an upbeat, positive, and enthusiastic mindset; greet guests and colleagues with a warm smile and friendly demeanor; treat everyone with respect and cooperate with colleagues and management.
  • Arrive at work on time according to scheduled hours and adhere to established uniform and appearance policies.
  • Perform assigned tasks accurately and on time.
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