Host/Hostess

Canadian Niagara Hotels Group•Niagara Falls, ON

64d

About The Position

The Canadian Niagara Hotels Group of Companies is one of Canada’s largest, most successful, and diversified entertainment and hospitality organizations. With over 3,500 talented professionals across our business units, we offer a distinctive collection of world-renowned hotels, restaurant brands, cafes and retail, situated just steps from the iconic Niagara Falls. Our portfolio includes internationally recognized hotel brands such as Marriott, Sheraton, and The Brock – Tapestry by Hilton, along with premier dining destinations including Massimo’s Italian, Fallsview Restaurant, Prime Steakhouse, Morton’s Grille, Milestones Grill + Bar, Hard Rock Café, Rainforest Café, as well as popular retail and café experiences including Starbucksand Hershey– to name a few. Paired with a wide selection of modern amenities that include: a large selection of unique event and meeting spaces, full service spas, fitness centres, rooftop pool/indoor pools, indoor waterpark, and super entertaining arcade makes our property locations unparalleled. We are currently looking for a Host/Hostess to join our team at Canadian Niagara Distillery. Join us and grow through learning and development opportunities to explore a career in the hospitality business. No matter your path, we will make sure you feel right at home.

Requirements

Previous experience coordinating booking, confirmation, and table allocations.
Great conversational skills and teamwork-oriented individual.
Positive and outgoing personality.
Demonstrated ability to maintain professional composure at all times, regardless of issue, while performing multiple tasks with multiple guests/ items/products.
Previous equivalent experience in a dining room environment.
Outstanding attention to detail – both personal grooming/appearance and in properly identifying guest’s needs, demeanor, and level of required service attention.
Ability to quickly respond to changing work volume; high-energy level/speed.
Ability to work independently with minimal supervision.
Must be available holidays and weekends.

Responsibilities

Warmly welcome guests and escort guests promptly to their assigned dining area.
Manage the seating chart and flow of the guests in the dining area.
Provide accurate wait times to incoming guests if required.
Answer incoming calls to the restaurant and take reservations.
Check menus to ensure they are current, clean, plentiful, and accuracy of event signage.
Share your menu knowledge to assist guests with questions and special requests.
Ensure place settings are appropriate and each guest has a napkin, clean silverware, and any other item that is part of the standard place setting.
Clean tables, complete closing duties and re-stock tableware and other supplies.
Thank every guest as they are leaving.
Attend daily stand-up meetings at start of shift.
Work safely and in compliance with all health, safety, and sanitation standards.
Perform any and all other tasks, which are assigned by management.

Benefits

Comprehensive Health & Medical Coverage: Includes: Prescription Drugs, Dental Coverage, Life and AD&D, Paramedical and Extended Health Care, Out of Country Emergency Travel Insurance AND Assistance, among other benefits.
Career Growth & Development:Opportunities for professional growth and development through cross training in various roles across multiple business properties.
Associate Hotel and Dining Discounts: Enjoy Friends & Family hotel rooms and dining discounts at world renowned hotels, available only at properties operating under a brand name.
Ontario Attractions Reciprocal Program: Enjoy access to exclusive free or discounted admissions to other member locations across Ontario.
Convenient Parking - Complimentary or reduced-rate parking, based on the specific location.
Easily Accessible By Public Transit: Several Niagara Region Transit stops within a short walking distance.

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