Host/Hostess

Areas USA, Inc•Inglewood, CA

8d•Onsite

About The Position

The Host/Hostess is responsible for welcoming and warmly greeting guests upon arrival and managing the efficient and timely seating of guests at a table that best serves their wishes and needs. This role is part of the Operations department and reports to the Concept Manager.

Requirements

At least 6 months of experience in a full-service restaurant.
Verbal and written English language are essential. Able to read, speak and understand the English language to communicate with guests and take orders.
Excellent communication and teamwork skills.
Excellent organizational skills.
Excellent guest service skills with attention to detail.
Be able to work in a standing position for long periods of time (up to 8 hours).

Responsibilities

Warmly and graciously greet all guests upon arrival.
When possible, open the front door for guests entering or leaving the restaurant.
When immediate seating is limited, record guest names and number of people in party.
Call out the name and number of the party when tables become available.
Provide guests with estimated waiting time.
Accommodate special seating requests for guests whenever possible.
Seat guest guests based on guest preferences and balancing of customer flow in service stations.
Upon seating, offer guests a menu and inform them of their server's name.
Inspect the table for proper presentation and completeness.
Keep accurate guess count to ensure proper and efficient seating rotation.
Relay messages to servers and bus persons as needed.
Thank guests as they leave and invite them to return.