Host/Hostess Supervisor

Troon•Brewster, WA

About The Position

Key Responsibilities of the Host Supervisor Manage the Host and Hostess’s as well as; Welcomes each guest with a smile and friendly greeting escorts guests to their assigned table. Controls the flow of work in the room by seating guests in station rotation while maintaining guests lists and following and enforcing check issue procedures. Maintains reservations book, takes incoming telephone calls, notes reservations and special requests by guests. Remains knowledgeable of all menu items, prices and general service procedures. Responsible for standards of appearance and cleanliness in all service areas. Remains visible on dining room floor, and is easily accessible to guests, staff and management. Checks all tables daily, before service to ensure proper settings. Assists with side work and/or assisting service staff with bussing table and taking cocktail orders. Communicates guest's requests and concerns to the department manager.

Requirements

Regular and reliable attendance.
Demonstrates an outgoing and friendly attitude.

Responsibilities

Manage the Host and Hostess’s
Welcomes each guest with a smile and friendly greeting escorts guests to their assigned table.
Controls the flow of work in the room by seating guests in station rotation while maintaining guests lists and following and enforcing check issue procedures.
Maintains reservations book, takes incoming telephone calls, notes reservations and special requests by guests.
Remains knowledgeable of all menu items, prices and general service procedures.
Responsible for standards of appearance and cleanliness in all service areas.
Remains visible on dining room floor, and is easily accessible to guests, staff and management.
Checks all tables daily, before service to ensure proper settings.
Assists with side work and/or assisting service staff with bussing table and taking cocktail orders.
Communicates guest's requests and concerns to the department manager.