Reception

Puttshack•Nashville, TN

1d•Onsite

About The Position

Puttshack USA, headquartered in Chicago, IL, opened its first location in 2021 as an upscale, tech-infused mini golf experience. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together. Puttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Reception position is responsible for greeting guests with a warm welcome, guiding the guest safely into and throughout the venue, checking in reservations, seating guests within the venue to dine, and guiding guests through the fun and excitement of the Puttshack experience. Your energy and enthusiasm as you interact with our guests help set the tone for an amazing experience.

Requirements

Must be 18+ years of age to apply
Prior experience in hospitality, customer service, or related field
High standards of guest service
Good communication skills and ability to problem solve
Friendly and upbeat demeanor when interacting with guests and team members
Safely and effectively communicate in order to perform and follow job requirements

Responsibilities

Bring your 'A' Game each and every day
Greet guests with positive energy and get them excited to play
Assist with general cleanliness of the reception, cloakroom, and guest services area
Assist guests with checking in their belongings to the cloakroom
Assist guests with gameplay check in at the kiosks
Guide guests to seating areas and deliver menus
Answer questions and address any issues with a friendly demeanor
Comply with all safety and sanitation guidelines and procedures
Take direction and be a team player
Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook
Other projects or duties as assigned, including but not limited to side-work, opening, and closing duties.