Reception

Puttshack•Columbus, OH

2d•Onsite

About The Position

Puttshack is seeking a diverse team of fun hospitality associates dedicated to creating an elevated, one-of-a-kind guest experience. The Reception position is responsible for warmly greeting guests, guiding them safely into and throughout the venue, checking in reservations, seating guests for dining, and introducing them to the fun and excitement of the Puttshack experience. The role requires energy and enthusiasm to set a positive tone for an amazing guest experience.

Requirements

Must be 18+ years of age to apply
Prior experience in hospitality, customer service, or related field
High standards of guest service
Good communication skills and ability to problem solve
Friendly and upbeat demeanor when interacting with guests and team members
Safely and effectively communicate in order to perform and follow job requirements

Responsibilities

Bring your 'A' Game each and every day
Greet guests with positive energy and get them excited to play
Assist with general cleanliness of the reception, cloakroom, and guest services area
Assist guests with checking in their belongings to the cloakroom
Assist guests with gameplay check in at the kiosks
Guide guests to seating areas and deliver menus
Answer questions and address any issues with a friendly demeanor
Comply with all safety and sanitation guidelines and procedures
Take direction and be a team player
Follow all rules, policies, procedures, and conditions of employment, including those outlined in the Associate Handbook
Other projects or duties as assigned, including but not limited to side-work, opening, and closing duties.