Lucia Restaurant & Bar - Host Greeter

Ensemble • Carmel Valley, CA

1d

About The Position

SUMMARY:To assure the standards that have been determined for the department as outlined in the Standard Operating Procedures are utilized throughout the daily routine. Practice active listening and communication in a timely manner to managers and captains, providing prompt and thorough follow-through. To meet and anticipate guests needs. Maintain fiscal responsibility by reducing waste and working safely. Will be proactive in increasing the customer service scores for the department, measured through comment cards. DUTIES AND RESPONSIBILITIES: Has full knowledge and understanding of the menus. Understands the operation of the Open Table system. Maintain communication with restaurant staff and guest requests. Maintaining a clean and organized workstation. Constantly monitors guest’s needs and responds promptly. Maintains presence on the floor. Respects co-workers and guests alike. Assists co-workers when necessary. Maintain a positive attitude. Familiar with Bernardus property. Aware of groups/ special events in house. Support safe work habits and a safe working environment at all times. Other duties and jobs may be assigned as needed by supervisor.

Requirements

• Previous experience in fine dining.
• Basic knowledge of food and beverage.
• Ability to multi-task and handle high pressure situations.
• Personable and great people skills.
• Must be able to work independently.
• Must provide valid document(s) to work in the US.
• Must meet legal age requirements for the position.
• Must be able to lift 25 lbs.
• Must be able to stand and walk for long periods of time.
• Must speak and communicate in English.
• Must be able to clearly communicate with guests, management and coworkers.
• Food Handler Certificate
• TIPs certificate

Responsibilities

• Has full knowledge and understanding of the menus.
• Understands the operation of the Open Table system.
• Maintain communication with restaurant staff and guest requests.
• Maintaining a clean and organized workstation.
• Constantly monitors guest’s needs and responds promptly.
• Maintains presence on the floor.
• Respects co-workers and guests alike.
• Assists co-workers when necessary.
• Maintain a positive attitude.
• Familiar with Bernardus property.
• Aware of groups/ special events in house.
• Support safe work habits and a safe working environment at all times.
• Other duties and jobs may be assigned as needed by supervisor.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed