RYZE Host/Greeter ("Anfitrion")

Azul Hospitality • Colorado Springs, CO

3d • $15 - $15 • Onsite

About The Position

The RYZE Host/Greeter ("Anfitrion") is responsible for maintaining consistent attention to the restaurant entrance, welcoming all guests with a smile and appropriate greeting, and escorting them to their tables. This role involves presenting menus, communicating with wait staff and other restaurant personnel to ensure guest satisfaction, and performing various duties to support the restaurant's operations. These duties may include refilling beverages, setting tables, cleaning eating/serving areas, rolling silverware, expediting food orders, preparing to-go orders, and refilling table condiments. The position also involves assisting with guest inquiries, adhering to company policies, reporting maintenance issues, and performing other reasonable job duties as requested by management.

Requirements

• Must be able to speak, read, write, and understand the primary language used in the workplace.
• Requires good communication skills, both verbal and written.
• Must have excellent customer relations skills.
• Must be detail oriented with outstanding organizational and communication skills.
• Must possess basic computer skills.
• Must possess basic computational ability.
• Ability to effectively deal with internal and external customers some of whom will require high levels of patience, tact and diplomacy and collect accurate information to resolve conflicts.
• Knowledgeable about basic function of Windows OS, MS Office, PMS, and POS.
• Self-driven and able to work independently.
• Exceptionally strong in issue resolution and proven analytical skills with a strong attention to detail.
• High school or equivalent education required.

Nice To Haves

• Food service experience preferred.
• Customer service experience preferred.
• Safe Server Alcohol & Food Handlers certification preferred.

Responsibilities

• Greet and welcome all hotel guests and customers.
• Escort guests to their tables and present the menu.
• Communicate with wait staff and other restaurant personnel to ensure guest experience meets company standards.
• Perform duties such as refilling beverages, setting tables, and cleaning eating/serving areas.
• Perform duties during downtime, which may include rolling silverware, expediting food orders, preparing to-go orders, and refilling table condiments.
• Assist with any guest inquiry.
• Follow all company and safety and security policies and procedures.
• Report maintenance problems, safety hazards, accidents, or injuries.
• Perform other reasonable job duties as requested by direct and indirect Supervisors.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED