Adorn Bar & Restaurant - Host/ess
About The Position
The Host/ess is an essential member of the Adorn Bar & Restaurant team which is dedicated to providing exceptional quality and service to our guests. We are looking for individuals who possess a high level of attention to detail and a strong work ethic. The ability to multitask and prioritize is also essential for this position. The Host/ess is responsible for ensuring a positive experience for guests of our Bar & Restaurant through a positive arrival and strategic management of the floor and flow of the outlet. Successful candidates will be a willing team player, comfortable with electronic systems and willing to accept assignments on an as-needed basis, in order to promote teamwork.
Requirements
- Candidate must be fluent in English, both verbal and written.
- Knowledge and ability to operate various electronic systems.
- Service Passion for Luxury Hospitality
- Requires attention to detail and problem-solving skills
- Candidates must have valid work authorization for the U.S.
Nice To Haves
- Previous work experience in a free-standing Restaurant/Bar strongly preferred.
Responsibilities
- Maintain the reception area and entrance in all aspects of stocking and cleanliness
- Retain all assigned wardrobe in accordance with established standards and uniform guidelines
- Work in an efficient and professional manner while maintaining a positive attitude and deliver superior guest service at all times
- Perform all assigned duties as detailed in your opening, afternoon and closing checklists
- Distribute the server’s slips (guest notes) and ensure any updates are given to servers and management promptly
- Check the blocking sheet to identify all regulars and VIP guests
- Use OpenTable when taking reservations and when checking on current or future reservations; ensure accuracy when entering data into OpenTable
- Answer calls promptly to maximize the restaurant’s capacity
- Try to accommodate regulars and reservation requests of concierges
- Utilize all tables to achieve higher turnaround of guests
- Work closely with concierges and other agents to increase guest satisfaction
- Assume all other responsibility relating to operational items at the reception desk
- Complete all administrative duties competently, efficiently, thoroughly, and in a timely manner
Benefits
- Medical
- Dental
- Vision
- Retirement Plan
- Paid Time Off
- Holiday Pay
- 401(k) Retirement Plan including Employer Matching Program
- Complimentary Dry Cleaning for Employee Uniforms
- Employee Meals
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
