Host - Cashier - Part Time - San Diego Zoo Safari Park

San Diego Zoo Wildlife Alliance•Escondido, CA

2d•Onsite

About The Position

The Host/Cashier under direction performs a variety of moderately difficult duties in acting as host; greets and seats guests; maintains an accurate wait list and manages the seating rotation of the restaurant. This position reports to the Lead, Supervisor or Manager. The Mkutano House is an upcoming restaurant concept built around community, connection, and exceptional guest experiences. We are seeking passionate, reliable, and service-oriented individuals who are excited to help bring this vision to life from the ground up. If you excel in a fast-paced environment, take pride in your craft, and believe outstanding food is best enjoyed alongside genuine hospitality, you will find a strong sense of purpose here. This is more than a position—it is an opportunity to grow with a dedicated team, help shape a new dining destination, and contribute meaningfully from day one.

Requirements

Applicants must be 18 years or older to apply.
One year experience working in a fine dining restaurant environment.
Knowledge of Zoo or Safari Park facilities, rules and regulations
Proper phone etiquette
Basic usage and care of standard equipment
Basic inventory controls
Guest service standards and policies
Uniform standards
Performance standards
Multi/task and prioritize to meet the demands of business
Work in a high volume, fast/paced environment
Communicate effectively (verbal and written)
Work effectively in a team environment
Interact tactfully and courteously with guests and employees
Work competently with a diverse large groups of people
Understand and carry out verbal and written instructions effectively
Perform required clean-up work

Responsibilities

Greets all guests entering the restaurant
Makes Customer Service a top priority
Seats guests in a prompt, courteous and efficient manner
Manages seating rotation
Takes restaurant reservations
Provides personable and professional phone etiquette
Communicates with management staff on a daily basis
Applies good work ethics and meets SDZWA performance standards
Assists servers and bus persons with service when time allows
Assists in training new personnel as needed
Assists Lead, Cooks, Manager and Supervisor when needed
Maintains Department of Environmental uniform standards
Maintains a passing grade on the County of San Diego Department of Environmental Health food handler’s exams
Engages in the organization’s mission and vision