Host/Cashier - AM Shifts Only
About The Position
The Ala Moana Hotel by Mantra is part of the Accor Hotel group, a global leader with over 4,900 hotels across 39 brands in 110 countries. The hotel is a landmark in Honolulu and a preferred choice for locals to stay and work. Accor Hotels fosters a culture of inclusion, offering opportunities for growth and allowing individuals to shine. They prioritize people and nurture a passion for service and achievement. The Cashier/Host is responsible for greeting and escorting guests to tables, managing all cash and charge transactions, handling phone calls, and ensuring a courteous and efficient dining room operation to achieve guest satisfaction.
Requirements
- High school diploma or equivalent
- Minimum 1 year of cash handling experience
- Ability to efficiently deal with customer complaints and concerns in a friendly and positive manner.
- Ability to operate a keyboard and point-of-sale procedures to pre-check order and settle checks.
- Knowledge of the appropriate table settings, service ware and menu items.
- Must have basic knowledge of food and beverage preparation, service standards, guest relations, and etiquette.
Nice To Haves
- Minimum 1 year of restaurant experience preferred.
Responsibilities
- Greet and seat guest in a friendly, courteous, professional, and timely manner.
- Handle all cash and charge transactions and the ringing up of all food and/or beverage chits.
- Handles the ordering of Special Amenities with garde manger and assigns the delivery.
- Takes and reconfirms reservations from guests and informs the Chef and kitchen of large or special reservations.
Benefits
- Health & Welfare
- paid time off
- 401(k)
- daily duty meal
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
