Host/Cashier Starting at $17.05/hr.

HOME RUN INN INC•Chicago, IL

5h•Onsite

About The Position

At Home Run Inn, we believe pizza should do more than fill you up—it should lift you up. For nearly 100 years, we've been bringing people together over authentic Chicago tavern-style pizza. Behind every great pizza is an incredible team, and behind every incredible teammate is a dining experience that makes them feel welcomed from the moment they walk through our doors. If you're someone who loves creating memorable guest experiences, enjoys connecting with people, can stay organized in a busy environment, and takes pride in making every guest feel welcome, we'd love to meet you.

Requirements

Must be at least 16 years old
Previous customer service or cash-handling experience preferred
Strong interpersonal and communication skills
Team-oriented mindset
Ability to handle multiple orders simultaneously in a fast-paced environment
Ability to lift, reach, bend, and stoop throughout the shift
Ability to stand for extended periods, up to approximately 5 hours
Working knowledge of the predominant language of our guests
Flexible availability, including evenings, weekends, and holidays
Food Handler certification required within 30 days of hire
Safety shoes required within 30 days of hire

Responsibilities

Welcome guests warmly, ask about seating preferences, and escort them to the appropriate table.
Review seating assignments and seat guests according to availability and station assignments.
Distribute menus and promote current specials, events, and promotions.
Maintain a friendly and positive attitude throughout the shift.
Assist guests with special requests or needs.
Monitor the guest waiting list and help manage the flow of the dining room.
Answer guest questions and provide accurate information.
Help create a welcoming first and last impression for every guest.
Answer incoming phone calls and greet guests by phone.
Take clear and accurate food and beverage orders.
Follow Home Run Inn phone procedures and sales scripts.
Recommend menu items and suggest additional items for purchase.
Quote prices, describe menu items, and answer general questions.
Process carry-out orders and ensure guests receive the correct products.
Distribute carry-out, catering, and promotional menus and materials.
Assist with restaurant marketing by sharing current promotions and materials.
Operate the POS system and process guest orders.
Calculate bills and prepare itemized tickets.
Accept cash and other forms of payment.
Provide correct change and receipts.
Use the POS system, calculator, and phone confidently and accurately.
Maintain clean and organized front entrance and host/cashier areas.
Keep menus clean and ensure they contain appropriate information.
Complete daily cleaning checklists.
Help maintain the cleanliness of the games area, display cases, bathrooms, lobby, and other guest areas.
Assist with bussing and resetting tables during busy periods.
Assist with stocking shelf items, soda, paper goods, condiments, and other merchandise.
Follow restaurant appearance and cleanliness standards.
Communicate effectively with servers, kitchen teammates, hosts, and management.
Help maintain a smooth flow of guests and orders during busy periods.
Jump in to support other front-of-house duties as needed.
Follow all workplace health and safety requirements.
Perform other related duties as assigned.