Host and Cashier Restaurant- Full Time, Ice Cream Cart (Harrah's Atlantic City)
About The Position
This is a full-time position for a Host and Cashier at an Ice Cream Cart located at Harrah's Atlantic City. The role requires consistently demonstrating superior customer service skills, maintaining an upbeat and positive attitude, and creating a positive atmosphere for guests. The individual will be responsible for greeting guests warmly, anticipating their needs, providing fast and flawless service, and resolving any service issues. Additionally, they will promote Caesars Rewards programs and card memberships, and ensure guests have a positive farewell experience. Caesars Entertainment is a prominent gaming brand in the Atlantic City region with three resorts: Tropicana Atlantic City, Caesars Atlantic City, and Harrah's Resort. With over 40 years of success, Caesars Entertainment is committed to offering exceptional service and memorable experiences. As the largest employer in Atlantic County, New Jersey, the company is deeply rooted in its commitment to the community and its team members.
Requirements
- Superior customer service skills
- Upbeat and positive attitude
- Ability to create positive energy and sustain enthusiasm
- Ability to build relationships with guests
- Ability to anticipate guest needs
- Ability to provide fast, flawless service
- Ability to resolve service breakdowns
- Knowledge of Caesars Rewards programs and card membership
Responsibilities
- Consistently demonstrate superior customer service skills by displaying outlined service behaviors.
- Maintain an upbeat and positive attitude, create positive energy with gestures and sustain enthusiasm from one interaction to the next.
- Create an atmosphere of luck and celebrate guest’s wins.
- Be ready to serve and be informed of daily information.
- Build relationships by greeting guests with a warm, friendly verbal greeting.
- Anticipate needs and provide fast, flawless service.
- Check for satisfaction and effectively resolve service breakdowns when they exist.
- Promote Caesars Rewards programs and card membership.
- Provide a warm farewell and thank guests for visiting.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
