Hospitality Worker Housekeeping Services - Casual

Covenant Care + Covenant Living•Calgary, AB

2d•Onsite

About The Position

Covenant Living is a mission-driven organization dedicated to continuing the healing ministry of Jesus by serving with compassion, upholding the sacredness of life, and caring for the whole person. As a non-profit partner in Alberta’s integrated health system, Covenant Living serves seniors of all faiths and backgrounds, focusing on innovative approaches to help them thrive. The organization emphasizes its mission and values in all decision-making and believes its employees are key to creating a caring and compassionate environment for residents. The Housekeeping Attendant position is crucial in maintaining this environment, committing to the organization's mission, vision, and values, which include Compassion, Collaboration, Respect, Social Justice, Integrity, and Stewardship.

Requirements

Completion of Grade 10 or equivalent.
Clear Criminal Record.
WHIMS Certificate (or willing to obtain).
1-3 years’ experience in a similar role.
Proficient in both written and spoken English.
Understanding and proven ability of basic mathematical calculations.
Ability to communicate effectively with residents, families, and co-workers.
Must have the manual dexterity required for handling equipment and supplies.

Nice To Haves

Experience in a retirement community or continuing care setting preferred.
Ability to model teamwork and excellence in customer service.
Work in an environment where there are many distractions and attention is needed on numerous issues at a time.
Able to handle stressful situations with empathy, demonstrate respect for others using tact, courtesy, and diplomacy.
Ability to work with limited supervision and show initiative.
Constantly seeks to improve, streamline, and ensure continuous quality improvement for residents and tenants.
Ability to maintain good working relations with staff, public, and outside agencies.
Good organizational, interpersonal, problem-solving, time management, and communication skills.
Proficient in handling multiple priorities and adapting quickly to an ever-changing environment.
Flexibility with changes in the organization and maintain a positive outlook.
This position requires the ability to multi-task.
Additional work hours may be required.
Reacts to schedule changes in a timely manner.

Responsibilities

Model the organization's mission, vision, and values, consistently representing Covenant professionally and positively.
Collaborate effectively as a professional team player, supporting the achievement of Covenant’s Mission, Vision, and Values.
Regularly show a friendly presence in common areas and resident suites, welcoming comments and suggestions.
Assist with special and marketing events.
Provide attentive care and consideration of resident, staff, and visitor requests.
Clean offices, staff room, show/guest suites, and common areas according to established procedures and schedules.
Clean and replenish public washroom supplies.
Maintain housekeeping storage area, cart, and equipment.
Vacuum all carpet areas in the residence, remove spots and stains from carpets and upholstery, and operate carpet and floor cleaning equipment.
Pick up and dispose of garbage from waste containers to the central garbage depot area.
Wash and clean common areas’ interior and exterior windows and other glass surfaces.
Perform additional cleaning, including washing walls, lights, vents, fans, appliances, inside windows, doors, frames, and patios.
Perform move-in and move-out cleans.
Ensure high standards of sanitation, cleanliness, and safety are maintained throughout the building.
Ensure a sanitary working and production environment in accordance with accepted practices and standards.
Complete Housekeeping Tasks Daily Checklists.
Instruct residents in the use of equipment, washing machines, and offer assistance in any other area of concern.
Conduct monthly inventory of housekeeping supplies and chemicals and notify the Administrative Assistant of items to order.
Participate in quality improvement initiatives.
Ensure effective team communication within the residence and log any concerns regarding resident behavior in an incident report.
Maintain effective oral and written communication and good human relations with residents, families, and staff of other departments, using appropriate lines of communication.
Ensure all Covenant Living policies are adhered to.