Hospitality Technical Systems Support Professional
About The Position
The Hospitality Technical Systems Support Professional provides frontline technical support for Honeywell Hospitality customers, with a primary focus on troubleshooting and resolving issues related to electronic locks, access control, networking, wireless communications, cloud services, and integrated hotel technologies. This role combines customer support, technical problem-solving, customer engagement, and participation in new product introductions (NPI) and continuous improvement initiatives. Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable.
Requirements
- Frontline technical support experience.
- Troubleshooting skills for electronic locks, access control, networking, wireless communications, cloud services, and integrated hotel technologies.
- Customer support and engagement skills.
- Experience with new product introductions (NPI).
- Experience with continuous improvement initiatives.
Responsibilities
- Provides frontline technical support for Honeywell Hospitality customers.
- Troubleshoots and resolves issues related to electronic locks, access control, networking, wireless communications, cloud services, and integrated hotel technologies.
- Combines customer support, technical problem-solving, and customer engagement.
- Participates in new product introductions (NPI) and continuous improvement initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
