Hospitality Tech- Bryant Real Estate
About The Position
As the Hospitality Tech, you will play a crucial role in ensuring the exceptional quality and smooth operation of our properties. This position involves providing outstanding customer service to property owners and guests, maintaining high cleaning standards, and supporting various operational activities. You will work closely with the Hospitality Manager and other leaders to manage a portfolio of over 100 units, ensuring all properties are maintained to the highest standards. This role requires a proactive and adaptable individual with excellent communication and organizational skills, capable of thriving in a fast-paced environment.
Requirements
- Work effectively in a fast paced, constantly changing environment.
- Prioritize multiple tasks while maintaining high standards and efficiency.
- Work through challenging situations without lowering quality expectations.
- Solid multi-tasking skills along with the ability to meet deadlines.
- Willingness and ability to work weekends and holidays as business requires (40 hrs/week - some possible overtime in the peak summer season).
- Excellent verbal and written communication skills.
- Professional appearance along with a positive attitude.
- Be a team player and be willing to learn.
- Use smart phone and/or wireless tablet to monitor and update tasks and assignments.
- Ability to work weekdays, weekends, and holidays.
- Valid driver's license.
Nice To Haves
- Prior experience with vacation rental software Track is a plus but not required.
Responsibilities
- Provide exceptional customer service to property owners and guests.
- Provide exceptional cleaning to meet company standards including departure cleans, deep cleans and touch-up cleans.
- Support housekeeping, inspection, and laundry activities for 100+ units in coordination with the Hospitality Manager and Leaders.
- Assist with property inspections on turn-day cleans for multiple units as assigned.
- Deliver linens, bedding, and other items as needed to units.
- Respond quickly and courteously to guest and owner issues that are elevated to your level.
- Complete detailed property inventories and inspections by required deadlines as directed.
- Assist in laundry operations as directed by Hospitality Manager.
- Communicate with multiple departments as needed to maintain all properties to a high standard.
- Assist Property Manager, Hospitality Manager and Hospitality Leader as assigned.
Benefits
- 40 hours per week
- Some possible overtime in the peak summer season
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
