Eagles Club Hospitality Student Assistant

Florida Gulf Coast University • Lexington, MA

10d • Onsite

About The Position

The Eagles Club Hospitality Student Assistant will assist the Athletics Advancement/Eagles Club staff with the planning and execution of all Athletic Advancement events and basketball game hospitality. This role involves providing exceptional customer service to donors, sponsors, alumni, and VIP guests, supporting event logistics, and coordinating with various stakeholders to ensure smooth event operations.

Requirements

• Must be a currently enrolled FGCU student.
• Must be in good conduct standing.
• Ability to work collaboratively with others to accomplish goals.
• Must have a professional attitude while serving our Eagles Club clientele.
• Excellent interpersonal, verbal and written communication skills.
• Strong organizational skills and an ability to prioritize and complete simultaneous projects within deadlines.
• Ability to multi-task and work under pressure.
• Ability to interact in a professional manner with staff, faculty, students, and the community in a service-oriented environment.
• Ability to process and handle confidential information with discretion.
• Ability to work evenings, nights, and weekends as necessary.
• Promote a common purpose consistent with stated University goals and demonstrate a commitment to students and the learning environment.
• Possess the knowledge of general written standards and procedures utilized, and have the ability to read, interpret, and follow procedural and policy manual related to the job tasks.
• Demonstrate the ability to respond to supervision, guidance and direction in a positive, receptive manner and in accordance with stated policies.
• Provide quality customer service by creating a welcoming and supportive environment.
• Present a professional image in word, action and attire.
• Apply effective techniques to create working relationships with others to achieve common goals; successfully communicates and collaborates with others to achieve goals.
• Demonstrate skills necessary to look at situations and processes critically to make recommendations for improvement.

Responsibilities

• Assist in planning, setup, and execution for Men’s & Women’s Basketball game days, Night at the Nest, FGCU Eagles Golf Classic, Hall of Fame Ceremony, Academic Honors Luncheon, and basketball tailgate parties
• Welcome and assist donors, sponsors, alumni, and VIP guests, providing exceptional customer service and a positive hospitality experience
• Support event logistics, including room setup, signage placement, décor, giveaways, and inventory management
• Coordinate with Athletics staff, volunteers, vendors, caterers, and campus partners to ensure events run smoothly
• Assist with administrative and special projects as assigned
• Demonstrate strong attention to detail, organization, professionalism, and the ability to multitask in a fast-paced environment
• Other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed