Hospitality Assistant

North Central Health Care•Town of Wausau, WI

2d•$15 - $17•Onsite

About The Position

The Hospitality Assistant provides support to residents by assisting with daily living activities, offering companionship, and maintaining a safe, clean, and welcoming environment. Hospitality Assistants are an extension of the CNA team, focusing on non-clinical homemaker and companion tasks so CNAs can concentrate on direct care responsibilities. In exchange for a commitment of employment at NCHC, we will cover all class costs, material fees and 3 exam attempts. Receive the CNA training class paid for upfront by NCHC, followed up with an offer for a position as a CNA upon successful completion of the CNA class and exams. As a CNA at Mount View Care Center, your number one job is to enhance the lives of our residents by providing Person-Centered care in our brand-new skilled nursing facility in Wausau.

Requirements

At least 16 years of age.
Understands and applies directions provided through written documents or verbal communication.
Compassionate, dependable, and attentive to detail.
Certified feeding assistant, or the ability to be trained on-site in your first 90 days.

Nice To Haves

At least 18 years of age.
Experience in healthcare, hospitality, or resident-care setting.

Responsibilities

Respond promptly to call lights and resident requests.
Escort residents to meals, activities, and to the lobby for appointments.
Assist in the dining room, provide beverages, and help with meal setup and takedown.
Accurately serves correct meal and texture, distributes appropriate assistive utensils and accurately documents meal intakes at mealtimes.
Perform laundry, make beds, and stock resident rooms with necessary supplies.
Pass water to all residents during shift.
Keep resident areas organized, clutter-free, and comfortable.
Visit with residents, accompany them on walks, and provide companionship
Communicate resident needs or concerns to CNAs, nurses, and life enrichment staff.
Collaborate with staff to ensure timely, quality service.
Provide reassurance to residents and promote a caring, homelike atmosphere
Follow all safety and infection prevention protocols, including proper PPE use and hand hygiene.
Report unsafe conditions, supply shortages, or resident concerns promptly to the nurse manager or unit nurse.
Support residents’ rights and immediately report suspected abuse, neglect, or misappropriation.
Attend training and education throughout the year as needed.
Completed required annual online competency modules.
Maintain regular onsite attendance.