Hospitality Specialist

Laurus • Whitehall, MI

9h • Onsite

About The Position

Responsible for providing a welcoming environment for residents, guests, staff, and vendors.

Requirements

• High school diploma/GED required.
• Must have demonstrable knowledge and experience using Microsoft Office in a Windows environment, with a capacity to master company specific software.
• Ability to multi-task, prioritize and work with minimal supervision
• Effective oral and written communication skills
• Professional telephone etiquette and customer service skills
• Superior communication and interpersonal skills
• Communicate in a respectful and professional manner with residents, families, co-workers and leadership staff at the community
• Developed organizational skills
• Ability to problem solve and demonstrate good judgement
• Team oriented self-starter with demonstrated ability to accept direction and work well with supervisor
• Promote teamwork by working with coworkers in a positive and cooperative manner
• Ability to maintain a high level of confidentiality

Responsibilities

• Answer main entry door in a timely fashion and follow screening protocols for any person entering the community
• Answer phones, as needed
• Clean, disinfect and straighten main common area, which may include but not be limited to: Sanitize entry way, include door handles, keypad, and other hard surfaces
• Assist Life Enrichment with setting up, cleaning/sanitizing, and monitoring throughout visits for residents
• Participate in resident engagement activities as directed by Life Enrichment
• Maintain front porch appearance, by tidying up, water plants, sweeping, etc
• Sort mail for distribution
• Promote positive relationships with residents, staff, and visitors
• Perform any other duties as requested within the scope of responsibility and requirements of the job.

Benefits

• Wages on Demand - Daily pay available

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED