Hospitality Specialist

Luna Grill•Chula Vista, CA

1d•Onsite

About The Position

Luna Grill is seeking energetic Hospitality Specialists to create memorable guest experiences, ensure smooth front-of-house operations, and represent the restaurant. This role involves delivering genuine service, warmth, and care in every guest interaction. Luna Grill emphasizes a people-first culture, real food, and opportunities for career growth within a fast-growing brand. The company, referred to as 'Lunatics,' is devoted to maintaining high standards through culture, teamwork, and training. They prioritize people, cultivate talent, lead by example, and create real experiences for both guests and team members, aiming to make every meal a memorable moment. Luna Grill participates in E-Verify and is an equal opportunity employer, committed to a welcoming and inclusive environment free from discrimination based on various protected characteristics.

Requirements

1+ year in a guest-facing or fast-casual restaurant role required
Excellent communication and multitasking skills
A natural ability to make guests feel valued and cared for
Comfortable working in a fast-paced, team-oriented environment
Knowledge of food handling and sanitation standards
Reliable, hands-on, and always ready to jump in where needed

Nice To Haves

Bilingual (English/Spanish) a plus

Responsibilities

Welcome every guest with enthusiasm and ensure a seamless experience from hello to goodbye
Guide guests through our menu, answer questions, and make recommendations
Take and process orders accurately using the POS system
Coordinate with the kitchen to ensure every order is perfect
Deliver food and beverages promptly and with a smile
Maintain clean, organized dining and service areas throughout your shift
Complete opening/closing tasks and side work with pride
Handle to-go and phone orders with efficiency and attention to detail
Support your teammates to keep service flowing and guests happy