Temporary-to-Permanent Hospitality Specialist

Simpro Software•New York, NY

5d•Onsite

About The Position

The Hospitality team is looking for a Temporary to Permanent Hospitality Specialist. Hospitality staff are responsible for the general operations of office pantries and the staff dining room that serves 400 + staff on a daily basis. The Temporary to Permanent Hospitality Specialist will assist with responsibilities including loading and unloading commercial dishwashers, organizing and cleaning multiple pantries, keeping track of inventory, placing orders for all of our office locations, unpacking and stocking food supplies from Fresh Direct and other vendors, and placing and accepting Grubhub lunch and dinner orders. This position supports breakfast and lunch services Monday through Friday, as well as Tuesdays and Thursdays dinner coverage (summer dinners are five days a week – June to August). This is a full-time position, and the Hospitality operational hours are 7:00 am to 7:00 pm. There will be different shifts offered to cover this time frame with a rotational schedule of eight hours. This is a temporary position that is expected to last for three months. It could become permanent for the right candidate.

Requirements

Move and transport supplies and equipment weighing up to 30 pounds regularly
Position oneself to reach items overhead and below on cabinets and shelves throughout the day
Move frequently throughout several nearby office buildings to do cleaning and supply deliveries
Punctual and reliable
Able to multi-task and work well under pressure
Excellent interpersonal skills. Position requires the ability to work well with others in a large team setting, demonstrates poise, tact, and diplomacy
Able to prioritize, handle demands, and meet deadlines
Find projects during downtime with awareness of the daily routine
Strong organizational skills
Must have familiarity with Google suite for email, computer (Microsoft Word, Excel), and phone communication skills
Able to complete responsibilities with minimal supervision
Curiosity and interest in learning new technologies and systems such as iOffice and Trilby
Prior experience in a similar role is required.
Candidates should have experience in a fast-paced restaurant or catering environment, along with strong cleaning skills and keen attention to detail.
This role involves frequent interaction with a variety of people, candidates must demonstrate exceptional customer service, patience, and flexibility when working with both staff and teammates.

Responsibilities

Keep the pantries, shelves, refrigerator, and floors thoroughly clean, dusted, and organized.
Loading and drying heavy loads of dishes
Unpack and organize hospitality items for the main dining room and all office pantries located at 160 Fifth Avenue, 162 Fifth Avenue, and 915 Broadway
Maintain and clean various foundation coffee equipment (Nespresso, Keurig, and specialty coffee machines) in all pantries and Dining Room
Monitor all pantry supplies, including perishables, fruits, snacks, and cleaning supplies, as needed
Receive large carts of lunch and dinner deliveries, sort, label, and place on designated shelving
Prepare lunch order list and print labels
Identify and resolve issues with food delivery, make recommendations to avoid issues in the future
Act as the primary liaison with staff and hospitality vendors regarding all hospitality needs of the Foundation
As needed, accept food deliveries and deliver to appropriate meeting locations for foundation ad hoc events
Escalate repair and cleaning issues to the appropriate facilities repair team when required in iOffice
Perform data entry of employee lunch orders on a weekly basis
Handle sensitive information in a confidential manner
Reply to email, telephone, and in-person inquiries while maintaining professional communication with our vendors, other departments, as well as the Hospitality Team
Design and upload presentation slides to television monitors using Trilby system
Update and backup laptops monthly
Submit expense reports through Concur
Create signage as needed for pantries and the 11th floor dining room
Performs any other duties or tasks as assigned or required