Hospitality Specialist, Workplace Experience (Conference Services)
About The Position
IST Management is seeking hospitality-focused professionals to support the workplace experience within a premier law firm in Washington, DC. These roles are responsible for delivering a high-touch, detail-oriented experience across conference room services, catering coordination, and daily workplace support. The ideal candidate brings a strong work ethic, attention to detail, and a hospitality-driven mindset. This position plays a critical role in ensuring conference rooms, meetings, and client-facing spaces are executed flawlessly and consistently throughout the day. This is a hands-on role focused on execution, where quality, responsiveness, and professionalism are essential.
Requirements
- 1–3 years of experience in high end hospitality, catering, conference services, events, or similar roles
- Experience in a corporate or professional services environment preferred
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced, team-oriented environment
- Positive, service-driven attitude with a willingness to take initiative
- Ability to follow directions while maintaining a high standard of execution
Responsibilities
- Set up and break down conference rooms to meet meeting and event requirements
- Ensure all conference spaces are clean, organized, and presentation-ready at all times
- Coordinate and support catering deliveries, setup, and cleanup
- Monitor meeting schedules and proactively prepare rooms based on daily activity
- Maintain a high level of attention to detail across all meeting and guest-facing spaces
- Respond quickly to last-minute requests and changes in meeting requirements
- Deliver a consistent, high-touch hospitality experience throughout the workday
- Support overall workplace experience through hands-on service delivery
- Communicate effectively with the Site Manager and team to ensure seamless operations
- Maintain inventory of conference supplies, pantry items, and hospitality materials
- Assist with general workplace support tasks as needed
- Uphold professionalism and a positive attitude in all interactions
- Work collaboratively to ensure coverage and service consistency
- Take ownership of assigned areas and responsibilities
Benefits
- Medical
- Dental
- Vision
- 401(k)
- Paid Time Off
- additional voluntary benefits
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
