Hospitality Services Attendant - Pinecrest

Country Manor•Brainerd, MN

5d•Onsite

About The Position

The Hospitality Services Attendant is responsible for maintaining a safe, clean, and welcoming environment for Pinecrest residents, employees, and volunteers. This role is ideal for someone with strong customer service skills who enjoys providing attentive, courteous, and efficient service while supporting seniors in a respectful and compassionate manner.

Requirements

Experience with housekeeping and laundry duties, including cleaning techniques, tools, supplies, and equipment
Knowledge of chemical use, hazardous waste handling, and infection control practices
Strong communication skills to foster positive relationships with management, staff, residents, and families
Desire to work with seniors with patience, tact, and consideration
Ability to work independently while also being an effective team member
Ability to read, write, and communicate effectively in English
Warm, welcoming, and friendly demeanor
Ability to listen, understand, and appropriately respond to concerns
Strong multitasking and organizational skills
Commitment to resident privacy and compliance with HIPAA regulations
Reliable and dependable

Nice To Haves

Light mechanical background preferred, but not required

Responsibilities

Perform housekeeping duties including disinfecting, dusting, mopping, vacuuming, cleaning mirrors, walls, and floors, emptying trash, and organizing furniture
Maintain clean, orderly, and safe work areas and utility rooms
Report needed repairs or improvements to the Environmental Services Supervisor
Refer medical or personal care questions to the nurse in charge in a timely manner
Complete scheduled duties and special projects as assigned
Perform light maintenance tasks and track time spent
Provide friendly companionship and positive interaction with residents
Perform other duties as assigned by management

Benefits

Medical, Dental, and Vision Insurance
Paid Time Off and Earned Sick and Safe Time (ESST)
FSA/HSA with employer contribution
Dependent Care Flexible Spending Account (DCFSA)
Life Insurance
Long-Term Disability Insurance
Voluntary pre-tax benefits, including Accident Insurance, Cancer Insurance, and Hospital Confinement Insurance
Voluntary after-tax benefits, including Short-Term Disability Insurance, Critical Illness Insurance, Term Life Insurance, and Whole Life Insurance
401(k) program with an employer match of up to 4%
Employee Assistance Program (EAP)
Longevity bonuses
Year-end appreciation gifts and routine wage increases
Annual Staff Appreciation Week featuring large prizes, a grand celebration, and more
Consistent recognition efforts throughout the year
Excellent advancement opportunities across more than 20 unique departments
Corporate Perks Program, including discounts on shopping, restaurants, gym memberships, haircuts, and more
15% off tuition through our partnership with Rasmussen University
Access to thousands of nationwide discounts on attractions, memberships, travel, and more through TicketsAtWork