Hospitality Services Attendant

Sonida Senior Living•Irving, TX

5d•Onsite

About The Position

Assists culinary team in food preparation and serving tasks as assigned. Completes dishwashing tasks and schedules for efficient dining service operations. Maintains standards for dining services to Residents, including efficient meal service delivery, customer service, and cleanliness of the dining room and kitchen. Maintains procedures to meet safety and sanitation standards to assure compliance with governmental regulations. Adheres to the regular schedule of work activities and assignments to assure effective food service. Assures serving meals to Residents within the scheduled time frame. Performs set, serve, and clear service in the dining room as assigned. Assures the cleanliness of the dining room and kitchen prior to and after each meal. Assures compliance with state sanitation code. Maintains a clean, neat, and safe working environment. Assures that Resident food needs and preferences are known. Assures staff, Resident, and guest meals are accounted for daily. Maintains meal service records as required. Reports problems, concerns, and issues observed with food service and communicates them appropriately. Observes changes in Resident status, needs, or preferences and communicates them appropriately. Observes other problems and communicates them appropriately. Observes all work, safety, and administrative rules, including local and state requirements. Adheres to all established policies and procedures. Records Resident information as required. Avoids loss, breakages, and waste of supplies and equipment. Demonstrates knowledge of and adheres to procedures for fire, life safety, disaster, security, worker safety, and other emergency procedures. Knows and implements infection control protocols as required. Performs other duties/tasks as may be assigned, including food preparation and cleaning duties. Attends in-service training as required. Reports all suspicions of abuse, neglect, and/or financial exploitations of a Resident immediately to the supervisor, as described in the Company’s policy and procedures on reporting.

Requirements

One to two years’ experience in a similar position preferred.
Twelve (12) plus years of education preferred
Working knowledge of rules and regulations related to health and safety in food preparation and service standards.
Meet continuing education requirements and certifications on job classification and position, including state and local requirements.
Ability to serve a wide range of foods skillfully and in a timely manner.
Maintains acceptable attendance records/follows work schedule.
Organizes and utilizes time appropriately toward accomplishing assigned tasks.
Requires minimal supervision.
Displays cleanliness, good grooming and personal appearance and follows dress requirements.
Ability/willingness to learn new skills and to teach others.
Interacts in professional manner with Residents, public, co-workers.
Works cooperatively with management.
Displays willingness to assist co-workers when situation requires.
Ability to communicate proficiently in English, verbally and in writing.
Ability to transfer residents.
Ability to lift up to 50 pounds occasionally; 35 pounds regularly.
Routinely requires pushing, pulling, bending, walking, reaching and stooping.
Ability to organize their time, follow-up with the ability to perform job tasks efficiently.
Ability to teach/train others effectively.
Availability to work evenings, weekends and holidays as necessary.
Demonstrates team player with a positive attitude; able to work with Community Team Members and Regional Company staff.
Ability to maintain accurate records and provide information as requested and required.

Responsibilities

Assists culinary team in food preparation tasks and serving as assigned.
Completes dishwashing tasks and schedules for efficient dining service operations.
Maintains standards for dining services to the Residents to include efficient meal service delivery, customer service and cleanliness of the dining room and kitchen.
Maintains procedures to meet safety and sanitation standards in order to assure compliance with governmental regulations.
Adheres to the regular schedule of work activities and assignments to assure effective food service.
Assures serving meals to Residents within scheduled time frame.
Performs the set, serve and clear service in the dining room, as assigned.
Assures the cleanliness of the dining room and kitchen prior to and after each meal.
Assures compliance with state sanitation code.
Maintains clean, neat and safe working environment.
Assures that Resident food needs and preferences are known.
Assures staff, Resident and guest meals are accounted for daily.
Maintains meal service records as required.
Reports problems, concerns and issues observed with food service and communicates them appropriately.
Observes changes in Resident status, needs or preferences and communicates them appropriately.
Observes other problems and communicates them appropriately.
Observes all work, safety and administrative rules to include local and state requirements.
Adheres to all established policies and procedures.
Records Resident information as required.
Avoids loss, breakages and waste of supplies and equipment.
Demonstrates knowledge of and adheres to procedures for fire, life safety, disaster, security, worker safety and other emergency procedures.
Knows and implements infection control protocols as required.
Performs other duties/tasks as may be assigned to include food preparation and cleaning duties.
Attends in-service training as required.
Reports all suspicions of abuse, neglect and/or financial exploitations of a Resident immediately to the supervisor, as described in the Company’s policy and procedures on reporting.