Hospitality Services Associate | Full Time 37.5hrs | Days
About The Position
Greets, screens and provides way finding assistance while also acting as an informational resource to patients, visitors, staff and vendors. As the first point of contact, creates a polished and positive first impression in welcoming of patients, visitors and employees entering Concord Hospital. Screens all patients, visitors and staff entering the building as appropriate and directed by Administration. Provides way finding assistance for patients, visitors, vendors, or staff, either in person or on the telephone. May push patients in wheel chairs to their destination within the hospital. Acts as an informational resource to patients, visitors, vendors, and staff either in person, telephone, or via e-mail. Supports the department's special programs and initiatives. Participates and engages in department and division activities.
Requirements
- High school or equivalent (GED).
- One year of customer service experience in a professional business environment dealing with the public in person and on the phone.
- Competent in use of Microsoft Office computer applications.
Responsibilities
- As the first point of contact, creates a polished and positive first impression in welcoming of patients, visitors and employees entering Concord Hospital.
- Screens all patients, visitors and staff entering the building as appropriate and directed by Administration.
- Provides way finding assistance for patients, visitors, vendors, or staff, either in person or on the telephone.
- May push patients in wheel chairs to their destination within the hospital.
- Acts as an informational resource to patients, visitors, vendors, and staff either in person, telephone, or via e-mail.
- Supports the department's special programs and initiatives.
- Participates and engages in department and division activities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
