Hospitality Services Associate | Part Time 25hrs | Days

Concord HospitalConcord, NH
Onsite

About The Position

Greets, screens and provides way finding assistance while also acting as an informational resource to patients, visitors, staff and vendors. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269.

Requirements

  • High school or equivalent (GED).
  • One year of customer service experience in a professional business environment dealing with the public in person and on the phone.
  • Competent in use of computer applications and Microsoft platforms.

Responsibilities

  • As the first point of contact, creates a polished and positive first impression in welcoming of patients, visitors and employees entering Concord Hospital.
  • Screens all patients, visitors and staff entering the building as appropriate and directed by Administration.
  • Provides way finding assistance for patients, visitors, vendors, or staff, either in person or on the telephone.
  • May push patients in wheel chairs to their destination within the hospital.
  • Acts as an informational resource to patients, visitors, vendors, and staff either in person, telephone, or via e-mail.
  • Supports the department's special programs and initiatives.
  • Participates and engages in department and division activities.
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