Hospitality Services Associate

Triptasticadventures • Louisville, KY

5d • Remote

About The Position

The Hospitality Services Associate assists clients with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. The role is suited to detail-oriented, client-centered, self-driven individuals who can multitask and work independently in a remote environment.

The associate researches and compares options based on client preferences, confirms reservations, communicates professionally by email and phone, and supports service updates, modifications, and inquiries. The role also includes required training and ongoing training.

Requirements

• Must be authorized to work in the United States.
• Strong written and verbal English communication skills.
• Reliable internet connection and a smartphone; a computer is also recommended.
• Must be at least 18 years of age.

Nice To Haves

• A computer is recommended.

Responsibilities

• Assist clients with making personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Complete required training and participate in ongoing training.

Benefits

• Fully remote role.
• Flexible schedule.
• Supportive team culture.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed