Hospitality Sales Manager

Heath Ceramics • San Francisco, CA

10d • $75,000 - $85,000 • Hybrid

About The Position

At Heath, we make things that last: dinnerware, tile, and home goods crafted by hand in California. Our hospitality program brings that craft to life in restaurants and hotels across the country, where design, food, and community meet. We’re looking for a builder. Someone who thrives on momentum, loves the pursuit as much as the partnership, and sees possibility everywhere. In this role, you’ll grow Heath’s hospitality channel by guiding the entire sales journey, from spotting new opportunities and sparking conversations to shaping programs, onboarding clients, and tending to relationships that endure. You’ll drive a multi-year growth plan, work with top hospitality teams across the U.S., and partner with our internal teams to make sure Heath shows up in the world with intention and beauty. If you’re curious, driven, and energized by the idea of seeing Heath on the tables of the country’s best restaurants, we’d love to meet you.

Requirements

• Bachelor’s degree in business, hospitality, design, or a related field preferred; equivalent experience welcome
• 3–5 years of outside sales or B2B sales experience, ideally in hospitality, design, food & beverage supply, or related industries
• Strong relationship-building and client engagement skills
• Skilled communicator comfortable cold calling, presenting, and conducting in-person meetings
• Strategic and analytical mindset with experience setting targets and managing pipelines
• Proven ability to manage multiple accounts, prioritize outreach, and move opportunities forward
• Ability to collaborate cross-functionally across marketing, design, operations, and customer service
• Strong organizational skills and comfort with systems and sales tools
• Knowledge of or interest in design, materiality, and craft
• Experience with CRM tools and/or NetSuite preferred
• Proficiency in spreadsheets and basic data analysis
• English required

Responsibilities

• Lead and execute the sales strategy for Heath’s hospitality program, including dinnerware, flatware, linens, and glassware.
• Maintain and grow relationships with 300+ existing restaurant, café, and hospitality clients.
• Prospect, develop, and close new business opportunities nationwide.
• Identify priority markets and plan strategic travel to meet with clients and partners.
• Collaborate with Marketing and Communications on outreach and sales enablement materials.
• Partner with Design and Showroom teams to support brand presentation and product storytelling.
• Work with Operations and Production to align client needs with inventory, lead times, and production capacity.
• Track and analyze performance against a three-year revenue plan ($500K in year one; $1M in year two; $1.5M in year three).
• Use data and market insights to adjust strategy, refine target accounts, and identify emerging opportunities.
• Represent Heath’s values, craft, and design philosophy in all hospitality-facing interactions.

Benefits

• We are committed to your health and well-being. Heath offers a comprehensive benefit package for full-time employees that includes a choice of medical plan, dental, vision and life and works very hard to keep employee costs low for excellent coverage.
• We do not require an employee contribution for individual premiums, and we pick up a large portion of the costs for dependent coverage.
• A generous 401(k) match annually.
• We offer a generous time off allocation, paid family leave, and of course a healthy discount on all Heath Ceramics products.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager