Hospitality Internship
About The Position
Hilton Garden Inn Laramie, managed by Schulte Hospitality Group (SHG), is seeking an energetic, experienced, and hands-on Intern to join their team. SHG is an organization whose success is rooted in its service culture, with a mission to exude hospitality, be respectful and authentic, prioritize stakeholders' needs, and make a positive impact. They are passionate hoteliers eager to add like-minded individuals to their rapidly growing team. Joining SHG means becoming part of a team committed to an inclusive, employee-focused workplace invested in your development, aiming to make you feel engaged, empowered, and excited to grow with them.
Requirements
- Currently enrolled in the University of Wyoming Hospitality Management & Outdoor Recreation and Tourism Management programs.
- Must be eligible to receive academic credit if required by school (if internship is for credit).
- Interest in hotel operations and a passion for hospitality.
- Strong communication and interpersonal skills.
- Professional demeanor, positive attitude, and a willingness to learn.
- Ability to multitask and adapt in a fast-paced environment.
- Basic computer proficiency (Microsoft Office, email, etc.).
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
Nice To Haves
- Previous customer service or hospitality experience is a plus but not required.
- Experience with hotel management systems is a plus.
Responsibilities
- Assist in daily hotel operations within assigned department(s) including guest service, administrative support, and back-of-house tasks.
- Observe and participate in the delivery of exceptional guest experiences.
- Complete assigned projects and tasks as directed by departmental leaders.
- Learn internal systems, standard operating procedures (SOPs), and brand service standards.
- Attend and participate in team meetings, training sessions, and cross-departmental shadowing opportunities.
- Provide support during peak service periods, special events, and other operational needs.
- Gather data and provide feedback on hotel performance and guest satisfaction where applicable.
- Uphold company values, professionalism, and hospitality service standards throughout the internship.
Benefits
- Work Today, Get Paid today, with Daily Pay!
- Free Telemedicine and Virtual Mental Health care access for All Associates starting day one!
- Multiple Health Insurance and Life Insurance options
- 401k Plan + Company Match
- Paid Parental Leave
- Paid Time Off
- Holiday Pay
- Pet Insurance
- Employee Assistance Program
- Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
