Hospitality Event Server

Convene Hospitality Group•Boston, MA

About The Position

Convene Hospitality Group (CHG) operates a global portfolio of lifestyle brands that create hospitality-driven destinations for gatherings, from corporate meetings to brand activations. The Hospitality Event Server role is part of the Operations team and reports directly to the Service Manager/Supervisor. The role delivers genuine, anticipatory service to clients, guests, and members across operational activities. Working closely with Culinary, Production, and Technology teams, the employee supports seamless events and meaningful guest connections while applying CHG’s service standards and values of Genuine, Relentless, Integrity, and Teamwork. This is a full-time hourly position with a stated rate of $20. It is also eligible for Convene’s annual incentive performance bonus plan. Compensation may vary by location and is based on skills, experience, and other relevant factors.

Requirements

At least 2 years of serving experience.
Strong communication, interpersonal, and organizational skills, with the ability to multitask effectively.
Motivation to work as a team player, leadership qualities, and commitment to service excellence.
Flexible schedule and ability to work varied or extended hours as needed.
Ability to stand, walk, and move objects weighing up to 25 lbs, including reaching overhead and below the knees.

Nice To Haves

Coffee experience and basic food and beverage knowledge.
Food Hygiene/Food Handling certification.
TIPS certification.

Responsibilities

Deliver world-class service in alignment with brand standards, anticipating and accommodating special requests and last-minute client needs.
Set up, maintain, replenish, and break down food and beverage stations and rooms in accordance with Program Execution Orders and Standard Operating Procedures.
Maintain a clean, safe, organized, and well-stocked work environment, with attention to sanitation, food handling, and presentation.
Maintain knowledge of menus, recipes, and event details to support service delivery.
Perform opening, mid-shift, and closing duties, including cleaning, polishing, and restocking, in accordance with company standards.
Collaborate with team members and perform additional duties as assigned to uphold service excellence.