Hospitality Coordinator
About The Position
When you work at Clarendale West End, you have a front-row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life! Clarendale West End is recruiting for a resident focused, Hospitality Coordinator. This role is responsible for meeting and greeting residents, guests, prospective employees, suppliers, vendors, and outside service providers in a warm and professional manner on a daily basis. They are the first face someone sees when visiting our community!
Requirements
- High school diploma required.
- 1-3 years in a luxury property customer facing role
- Able to multi-task and prioritize
- Familiarity with Microsoft Office Suite products
- Tech Savvy
- Must demonstrate excellent telephone communication skills
Nice To Haves
- Bachelors degree preferred.
Responsibilities
- Provide ongoing telephone coverage with a high level of customer service.
- Anticipates needs of the residents.
- Solve issues presented by residents, guests, vendors, and suppliers in a manner so that both the organizational objectives are met, as well as the individuals feel they were served appropriately.
- Keep difficult situations from escalating.
- Accept delivery packages, document receipt of packages in log book, and notify the resident (recipient) of delivery
- Prepare maintenance work orders as requested by residents and staff
- Assist the Business Office Manager with projects/assignments.
- Other assignments as needed.
Benefits
- 401k with Employer Matching
- Dental Insurance
- Health Insurance
- Vision Insurance
- Life Insurance
- Paid Time Off
- Daily Pay
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
