Hospitality Coordinator, Coffee Team (Cascade)

Ada Bible Church•Forest Hills, MI

2d•Onsite

About The Position

Ada Bible Church is seeking a part-time Hospitality Coordinator for their Coffee Team at the Cascade campus. This role focuses on creating warm, welcoming guest experiences, with a special emphasis on first-time guests. The coordinator will lead and organize hospitality volunteers, ensuring they have the necessary resources and support to provide excellent service. This is a part-time position, up to 25 hours per week, and requires weekend availability.

Requirements

Naturally lead with hospitality as you interact with others
Know how to create excellent guest or customer experiences
Enjoy leading others to accomplish goals
Clear communicator, both verbally and in writing
Organized, efficient, and attentive to details
Committed Christian who exhibits a thriving relationship with Jesus
High-school diploma or GED
Available to work most weekends as well as a couple days during the week
Willingness to become a member within 90 days of hire and have beliefs consistent with Ada Bible Church's statement of faith

Responsibilities

Create a warm and welcoming, guest-focused environment at the Cascade campus, with special attentiveness given to the first-time guest
Recruit, train, and develop new hospitality volunteers
Coach hospitality volunteer team leads as they train and mentor new volunteers
Manage and distribute volunteer rotations and maintain volunteer schedule
Ensure Coffee Team volunteers have the tools and resources necessary to carry out hospitality
Collaborate with Event Services and ministry teams to plan and prepare for major campus ministry events
Ensure all Coffee Team volunteers feel valued (praying as a team, one-on-ones, etc.)
Coordinate hospitality for weekend services and events held at an assigned campus and central events
Manage coffee bar inventory
Enter information into ROCK (database) or other designated management program(s)
Collaborate with Hospitality Director and other Coordinators to continuously share improvement ideas & effectiveness/quality of hospitality
Attend team meetings and all-staff meetings
Complete or participate in assigned projects for the advancement of the guest experience