Hospitality Attendant | Inn at Bellefield

SHANERTown of Hyde Park, NY
Onsite

About The Position

The Inn at Bellefield is seeking a Hospitality Attendant to join their team. This role involves ensuring guest satisfaction, maintaining cleanliness standards, and assisting with breakfast service. The ideal candidate will have customer service experience and the ability to work a flexible schedule.

Requirements

  • Minimum one year customer service experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Knowledge of local activities and attractions appropriate for clientele.

Nice To Haves

  • Bilingual English/Spanish a plus.
  • Food safety certification preferred.

Responsibilities

  • Welcome, greet and interact with guests in the breakfast and lobby area.
  • Responsible for the setup, service, maintenance, and breakdown of the breakfast bar line; prepare specified food items at the breakfast bar, replenishing food and assist in serving food from the breakfast bar line to the guests, courteously and efficiently in accordance with departmental quality standards and specifications.
  • Handle guest complaints ensuring guest satisfaction.
  • Maintains standards of quality and cleanliness throughout daily assignments.
  • Observes all house and safety rules, food handling procedures, and security procedures.
  • Assist with inventories as scheduled.
  • Follow maintenance program and cleaning schedule.
  • Other duties as assigned.

Benefits

  • Health insurance
  • Paid time off
  • 8 Paid holidays
  • Marriott Hotel Discounts
  • 2 Complimentary night hotel stays per year at any Shaner Hotel property (based on availability)
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