Hospitality Attendant

Terlato Wine Group•Rutherford, CA

3d•Onsite

About The Position

The Hospitality Attendant position is responsible for providing exceptional customer service to the winery’s guests, as well as support all management initiatives by the Terlato Family and the Sr. Retail & Hospitality Manager.

Requirements

Excellent customer service skills.
Good judgment with the ability to make timely and sound decisions.
Professional appearance and demeanor.
Ability to effectively communicate with people at all levels and from various backgrounds.
Must be able to speak, read, write, and understand the primary language(s) used in the workplace.
Possess a flexible schedule and able to work evenings and weekends.
Self-starter, clear communicator, positive team player, multi-tasker
Ability to lift up to 50lbs
Must provide proof of full Covid-19 vaccination

Nice To Haves

Previous experience in a restaurant setting preferred.
Strong organizational skills; ability to manage priorities and workflow.
Creative, flexible, and innovative team player.

Responsibilities

Continually wash and polish glassware.
Delivers purchased wines to client’s vehicle in parking lot.
Retrieve wines from various locations.
Clear wine glasses from bar and tables after guest leave.
Clear all silverware, dishes, glassware, etc. to appreciate areas for washing.
Replenish glassware in racks under countertop.
Promptly clean table tops.
Check floor and clean as required. Reset and arrange tabletops.
Inspect restrooms every 30 minutes and clean/restock as needed.
Respond appropriately to guests; communicate guest requests to tasting room staff/manager immediately.
Restock merchandise and collateral materials as needed.
Performs others duties as assigned by manager.